Shipping policy
Shipping Policy
At Pinfetty, we are committed to delivering your order safely and efficiently. Every order includes a tracking number so you can monitor your package from dispatch to delivery.
Order Processing
- Orders are processed within 1–3 business days (Monday–Friday).
- During holidays, promotions, or peak seasons, processing times may be slightly longer.
- Once your order has shipped, you'll receive a confirmation email with your tracking information.
Shipping Times
🇺🇸 United States
- Standard Shipping: 5–10 business days
- Expedited Shipping: Available at checkout (where applicable)
🌍 International Shipping
We proudly ship to most countries worldwide.
- Processing Time: 1–3 business days
- Estimated Delivery: 10–20 business days
Please note that international delivery times may vary depending on your destination, local postal services, customs clearance, and other factors beyond our control.
Tracking Your Order
Once your order has been shipped, you will receive an email containing your tracking number.
You can use the tracking link provided in the email to monitor your shipment at any time.
If you haven't received your tracking information within 3 business days after placing your order, please contact us at:
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority.
These charges are not included in the purchase price or shipping cost and are the responsibility of the customer.
Lost, Delayed or Damaged Packages
While we work with reliable shipping partners, delivery delays may occasionally occur.
If your package is delayed, lost, or arrives damaged, please contact us as soon as possible at:
We'll gladly work with the shipping carrier to help resolve the issue.
Please note that Pinfetty cannot be held responsible for delays caused by:
- Customs inspections
- Weather conditions
- Carrier service disruptions
- Incorrect shipping addresses provided by the customer
Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your purchase.
If an incorrect address is provided and your order has already been shipped, we may be unable to modify or recover the package.
Additional shipping charges may apply if the order needs to be reshipped.
Contact Us
If you have any questions regarding shipping, please contact us.
Pinfetty
Company: NVC Design LLC
1500 N Grant St Ste B
Denver, CO 80203
United States
📞 +1 (601) 588-6955